Turizm Operasyon Uzmanı İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

  • Preferably graduated from related departments (Tourism and Hotel Management) or 2 years experienced on tourism areas,

  • Must use and having experience on internet, computer programs (for like online reservation, registration, sales),

  • Need to know and use orally and written English on Upper - Intermediate

Job Description

  • Answer inbound phone calls from clients (travel agents / other wholesale partners) and suppliers,

  • Make outbound calls to both clients and suppliers,

  • Read and reply to client and supplier emails,

  • Monitor bookings for processing of reservations, special requests, amendments, and cancellations,

  • Make offline quotations and reservations for accommodation, train & airline tickets, transfers

  • Notate reservation files of all support communication,

Basic Purpose of Position:
The Tourism Operation Specialist is responsible for servicing clients of Odamigo Ways And Rooms which include but are not limited to online travel agencies (B2B) in a fast paced, fun, call center environment. Support is provided by telephone and email in conjunction with front and back office computer applications as well as Microsoft Office.