QUALIFICATIONS AND JOB DESCRIPTION
iLab Holding initiatives are Kariyer.net, Arabam.com, Emlakjet.com, Sigortam.net, Hangkredi.com, Söylekal.com, Cimri.com, SteelOrbis.com and ChemOrbis.com; Millions of internet users benefit from its services and advantages every day. With its online platform initiatives, iLab Holding reaches 52% of the Internet audience in Turkey and employs more than 1,500 employees.
We are looking for a Business Analyst to be assigned to the largest travel guide in Turkey, Neredekal.com.
What is waiting for you? :
- Responsible for performing functional and/or technical analysis of business requirements and documenting the results
- Gather required use cases, functional requirements, and technical requirements in order to develop requirement documentation
- Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams
- Provide communication and coordination between technical teams and relevant units
- Develop and manage test scenarios and trainings in addition to leading user acceptance tests to ensure high-quality project deliverables
- Trains customers and end-users on the new features and provides support.
- Provides information for the team leader by preparing reports and analyses; answering questions and requests
- Escalates problems when they cannot be solved in the team
- Provides low level remote support and is the contact for central CRM teams.
What you need? :
- Bachelor’s degree in Industrial/Computer/Mathematical Engineering, MIS or related fields
- Excellent skills with MS Office tools, including Word, Excel, and Visio. SQL skills
- Excellent skills with Figma and Balsamiq for design
- Must have the ability to work in a fast-paced IT environment on medium to large-scale projects.
- Knowledge of different software development methodologies (e.g. Waterfall, Agile)
- Experience in modeling and analysis of business processes (e.g. UML, BPMN)
- Proficiency in BA techniques, tools or business areas
- Good understanding of one business domain area and business processes. Demonstrate ability to learn and systematize business knowledge
- Requires an understanding of inter-related work processes to be able to adapt to differing assignments.
- Professional manner, tact, diplomacy and discretion in dealing with colleagues including senior management.
- Draws on a number of known options to solve problems and to develop improvements.
- Computer skills to produce effective, spreadsheets, reports, documents and presentations, as required
- Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
- Communicates with clarity, verbally and in one on one or group situations
- Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required
- Demonstrated understanding of quality standards relative to software development, relational database principals, computer assisted analysis and business case modelling.
- Good understanding of online tourism business processes and requirements
- Experience in web projects as a Business Analyst is a plus
- Good understanding of principles and techniques of application programming, web programming, database and system design
- Excellent analytical and problem solving skills
- Ability to gather relevant data from a variety of sources, requiring research skills
- Excellent written and verbal communication and presentation skills
- Enjoy working with a team
- Eager to search and share information about new technologies and tools
- Fluent in English
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