Customer Relations Specialist İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Adamar International Ship Supply was founded in 2003/İzmir; is the leader of ship supply sector, and offers professional services to vessels calling at all Ports & Straits of Turkey with four branch offices located in İzmir/Aliağa, İstanbul/Tuzla, Kocaeli/Dilovası, Mersin/Akdeniz.

We are looking for a “Customer Relations Specialist’ and offer you the chance to become a member of our excellent team in our office located in İzmir/Aliağa.

General Qualifications:

· Excellent command of both written and spoken English

· Ability to use MS Office software fluently (Word, Excel, Powerpoint etc.)

· Good follow-up skills, strong organizational and coordination skills

· Ability to build relationships in a multi-cultural environment

· Ability to build and maintain positive relationships and work in a team-orientated environment

· Candidates who are knowledgeable about export / import procedures and customs regulations are preferre

· Strong analytical and problem solving skills

· Available to work in flexible hours

Job Description

· Establishing and assuring excellent business relations with the customers

· Grow the business share of existing customers

· Follow-up & respond to incoming email/phone enquiries from customers; send the quotations

· Liaise with customers to check the progress of existing offers & negotiate with them to get the purchase orders

· Inform the customer about their order delivery outcome

· Investigate and resolve the queries/feedback from customers

· Following up the domestic or international procurement and delivery process of incoming orders, informing the relevant customers

· Act as a contact point (bridge) between customers & other departments of the company

· Giving information about our services to potential customers and carrying out new studies to reach new customers,

· To follow developments and trends on market

· Prepare all required analysis and reports about sales

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