Customer Service Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
NEXUS is a growing auto transportation firm seeking customer service representatives. We are looking for ambitious professionals to join our highly competitive team.
Job Duties
- Identify customers needs and recommend the appropriate solutions
- Escalate any issues to Quality Assurance while maintaining professionalism
- Ensure a customer first mentality
- Participation in ongoing customer service training and support
- Build relationships with customers to ensure longevity
- Demonstrate a solid understanding of the clients products and promotions
- Consistently surpass expected quarterly KPI
Benefits
- Bi-Weekly Compensation
- Team Environment
- Standardized Fun and team environment
- Nation wide or international travel opportunities
- Networking events
- Work from home
- Working with technology friendly individuals
- Monthly earnings $600-900
Requirements
- Attentive: You take ownership for your work and have a high attention to quality and detail and react appropriately as market conditions change.
- Adaptive: You have the ability to work in a fast-paced and wear multiple hats.
- Resourceful: You are a self-motivated and are willing to roll up your sleeves and figure out how to get things done
- Highly evolved interpersonal, organizational and communication skills
- Strong sense of ambition, self-motivation and self-discipline
- A student mentality with a passion for learning a wide-range of additional skills
- A naturally outgoing and articulate individual who thrives in social settings
