Customer Services Coordinator İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
The AKKA Group, an engineering and technology consulting company, supports its clients in meeting their increasing challenges. Our key assets are:
- A wide-range of global services for industrial projects
- The ability to collaborate across the entire product lifecycle
- Offices in Europe, Africa, Middle-East, Asia and Americas
- 21 centers of excellence across Europe and the World to enhance Group synergies
AKKA is the European leader in the Mobility segment. With more than 22,000 skilled employees and a solid presence in Europe, Asia and America, AKKA is one of the leaders among European consulting engineering companies, always eager to meet the highest quality
Customer Services Coordinator
General Qualifications
- Bachelor’s degree in Industrial Engineering or other related engineering fields of the universities
- Min. 3 years of experience in Supply Chain, preferably in planning
- Excellent communication skills in English
- Strong interpersonal skills with customers
- Able to report accurately and meet deadline
- Team working and customer oriented mindset
- Ability to work in a fast-paced changing environment
- Good analytical thinking skills
- SAP knowledge is an asset (SAP BO / IBI and PP modules)
Job Description
- Ensure the finished product supply of local and global customers in accordance with ordered quantity and time, minimum stock cost, maximum customer satisfaction, minimum production cost and lead time
- Establish optimal demand plan including demand assumptions, inventory levels and operational cost according to budget
- Monitor demand trend and check abnormality regularly, lead corrective actions in a timely manner
- Manage demand control activities
- Ensure direct communication with CPOs, plant-internal and -external stakeholders & partners with regard to the output of the internal production changes
- Act as a point of contact for follow-up on time delivery dates and quantities
