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GENEL NİTELİKLER
Maintain Operational Excellence:
- * Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo,
- * Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
Facilitate Relationships:
- * Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution,
- * Good knowledge & relations with all shipping lines and carriers,
- * Build great relationships with customers, responding timely and following up on issue resolution,
- * Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
Required Qualifications:
- * High school degree,
- * Minimum 7-10 years of Global Forwarding Operations & Pricing Experience,
- * Good knowledge of English Language, German will be a plus.