QUALIFICATIONS AND JOB DESCRIPTION
QUALIFICATIONS
- 1 years of work experience in the telecommunication field
- Experiences in field services of fiber operations
- Experiences in people management, work efficiently in both individual and team environments
- Bachelor's degree in Computer/Communication/Electrical/Electronic Engineering,
- Knowledgeable & experienced in technical operations & maintenance activities related fiber optics backbone networks including mixed networks (DWDM, SDH/IP, etc.)
- Experience working with Huawei, Nokia NMS
- Good command of written and spoken English
- Ability to work international business units when necessary
- Great problem-solving ability
- An understanding of Fiber Optics in a Telecoms environment
- Good knowledge of MS Office programs especially Excel and PowerPoint
- Health, safety and environment (HSE): Assesses risks and safety hazards and implement plans to ensure people and equipment safety
- Ensure proper training and process are in place and consistently followed to keep self, coworkers, other on-site personnel safe and secure.
- Customer Relations: Clear and professional communications, both oral and written, contractors, and customers.
- Basic Knowledge of WDM equipment internal signal flow;
- Provide technical and analytical support in determining the root cause of network problems and implement action plans to resolve potential or active Network impacting issues
- Need to know passive and active fiber equipment splicer, closure and OTDRs etc.
- No military obligation for male candidates
JOB DESCRIPTION
- Executing necessary fiber optics operations & support to ensure the network to be up and running in a 7*24 environment
- Able to solve incidents out of business hours on call basis
- Writes specifications for new telecommunications equipment and services; evaluates quotations and proposals to ensure the best equipment for the job is purchased; requisitions equipment and assigns accurate accounting information.
- Responsible for overseeing a team of technicians to deliver best in class customer service and quality results
- Works effectively with other team members to successfully implement transport projects and operate the teams on the field.
- Work on high and low severity tickets and adhere to the SLA process.
- Responsible for overseeing a team of technicians to deliver best in class customer service and quality results
- Provide technical support by telephone conference, or through visits, to installers, customers and contractors, authorities
- Analyze OTDR traces, evaluate characteristics of fiber, and document test results
- Interviewing with national/international customers to maintain the requirements of agreements
- Keeping labor, material, equipment, vehicle and expenses at the lowest level by spending the budgets allocated to carry out fiber optic operation and maintenance activities in a controlled manner
- In case of a fiber optic failure, the necessary tools, materials, equipment, devices, etc. needed by the operation units to fix them as soon as possible. provision, planning, management, distribution
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