Global HR Business Improvement Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 35 countries across five continents, with more than 66,800 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.
As Majorel Türkiye, with more than 3,000 teammates in 7 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.
Our Mission
We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners. We are driven to go further.
Our Vision
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence, and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
We serve customers across the world through our 66,800+ people based in 31 countries across 5 continents with 60 languages. We support your customers at any time, through every device, and in the manner, they expect of their brands. We speak their language wherever they are and whatever their culture.
General Qualifications:
· At least an associate's degree, preferably a bachelor's degree
· At least 2-3 years of experience in related departments
· Excellent written and verbal communication in German or English
· Being able to use MS Office applications at a good level
· Strong reporting, analysis, and presentation skills
· Solution-oriented, and detail-oriented
· Strong communication skills and a good team player
· Flexible in travel
· Having experience in recruitment is a plus.
Job Description
· Global recruitment KPI tracking and preparation of reports
· Analyzing existing processes, identifying areas that need improvement for global recruitment and ensuring their development
· Taking part in system development projects for needs arising in the global recruitment processes and contributing to the digitalization of processes and systems
· Carrying out uninterrupted and budget-friendly efforts to raise funds in global recruitment processes
· Conducting potential market research at home & abroad
· Execution of advertisement, visual, and video works specifically to global
· Execution of event processes (events, career days, participation in fairs, etc.) for the global and taking an active role in the preparation of social media content & advertisements.
· Execution of global benchmark studies
