QUALIFICATIONS AND JOB DESCRIPTION
QUALIFICATIONS AND JOB DESCRIPTION
Flymedi is looking for a Patient Services & Operations Responsible who has a great command of English. The person should be very passionate to build a career in health tourism field in a rapidly growing environment
This position requires working in the field and a high level of energy.
Requirements:
- Advanced level of English
- Preferably having a medical tourism background (A nurse or having worked in an operational department of a hospital)
- Great communication skills with a trust building attitude
- Good listener and good explainer with patience
- Strong organizational skills
- Energetic and passionate about the tasks
- Good reporting skills
Job Description:
- Assisting the patients at all stages regarding their operations.
- Providing translations between the doctors and the patient.
- Guiding, accompanying and visiting the patients whenever necessary.
- Organizing the transfers between the airport-hotel and the clinics.
- Handling the hotel bookings for the patients.
- Preferably experienced using a Customer Relationship Management (CRM) system.
- Taking initiatives when necessary, problem-solving attitude.
- Constant communication with the Sales and Operation Teams.
- Following up with the patients in post-op period.
What we offer:
- Strong base salary + bonus every month
- Being part of a global company with career growth opportunities
- Discount on treatments
- Smart phone and sim card
- Meal card
FLY MEDI ( MEDGLOBAL ) is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion or gender.
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