Patient Experience Responsible İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Would you like to work in the field of health tourism which is one of the fastest growing and most important industries both in the World and in Turkey; experience an international business atmosphere by following the global trends and become a member of a young, dynamic and top-ranking team?
As VANITY Estetik, our journey started in 2016 with a hundred percent national capital with the motto of “Better You”. Now we are one of the most important plastic surgery hospitals of Turkey and we have provided countless aesthetics and beauty solutions for thousands of our patients around the globe.
As Vanity, we are extremely happy to support our patients in their pursuit of happiness. Our goal is to provide accessible aesthetics and beauty solutions to as many patients as we can around the globe, to make our patients happy and become the largest plastic surgery group in Europe.
We are marching towards this exciting goal with a family of more than 100 people who embraced the working culture of feeding the business with cutting-edge technologies and global trends, achieving successive accomplishments year after year while enjoying what they do, and we are looking for new team members with whom we will share our excitement and dreams.
Requirements:
- Bachelor’s Degree from a reputable university
- Good knowledge of English is must (2nd language is plus)
- Experience in health sector is a plus
- Improved verbal and written expression skills, high communication skills
- Knowledge of MS Office programs
- Good at human relations, representation and persuasion
- Skilled in planning, organization and reporting
Job Description:
- Responsible of the whole experience of patient at the hospital
- Informing patients about the additional operations and increase the cross selling.
- Getting reviews from the patients about their experience for the digital sources that we have ratings in order to increase review scores.
- Determination and follow-up of the patient's post-operative control appointments by discussing with the doctor
- Follow-up of patient’s hotel and transfer details.
- Going to the doctor's control together before the operation, informing the doctor about the operations of the patient and the additional operations they are interested in.
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