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QUALIFICATIONS AND JOB DESCRIPTION
Optimist is looking for an international patient host who will accompany the international patients from foreign countries during their stay in Turkey.
Main responsibilities:
- International patient host will accompany the foreign patients as a translator and company representative during their transfers (including airport transfers and local transfers), doctor appointments, hotel check-ins/outs,
- Follow patient's full itinerary and provide information about treatments and patient's timelines.
- Serve as a personal assistant to the patient upon request and build a good rapport with the patient. (introducing the city, shopping places, restaurants, sightseeing etc.)
- Inform the patient about the treatments we offer and cross-sell to existing patients and get new referrals based on the relationship with the welcomed patients.
- Get patient reviews before the patient's departure.
- Co-working with business development department at available times.
Required Skills:
- Fluency in English. Knowledge of Spanish or any European language is a plus
- Flexibility in working days and hours
- Problem-solving skills, time management, stress control skills, teamwork skills, intercommunication skills, teamwork skills