In Room Dining Supervisor İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Located in the prestigious Sariyer district of Istanbul, this historic mansion offers remarkable views over the Bosphorus Strait and incorporates architectural features from the site’s former Ottoman-era buildings. This "Pearl of Bosphorus" shines through its commitment to community, sustainability, wellness and design, infused with touches of fun and quirkiness.
Scope
Ensures to be a professional middle host between management and host keeping in mind goals, rules and regulation and objectives.
Work with an empathetic attitude and if there is any problem which cannot be handled, must contact Restaurant Manager/Asst. Restaurant Manager.
Ensure that all guests are greeted courteously and attentively in the working area.
Ensure the prompt and efficient service required by the hotel standards.
Supervise the waiter’s team.
Take order from any food & beverage outlet menus.
Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
Have a good knowledge of all outlet menu and F&B day to day activities.
Recommend and promote items as directed by the Restaurant Manager.
Maintain at all times the highest standard of social skills.
Provides Management with creative ideas.
Report maintenances faults.
Make every effort to ensure the comfort and enjoyment of guest’s requests throughout service.
Act as a supervisor who helps and support host.
Ensure that you’re working area is of exemplary clean nature.
Ensure guest / room charges at points of sales are correct.
Ensure that you are aware and informed of all products the hotel use for restaurant service.
Have a thorough knowledge of all facilities and services offered by the hotel.
Fully understand the team goals and objectives, ensuring that the maximum is done to achieve the targets.
Be present throughout service.
Have knowledge of guests’ likes and dislikes throughout their stay.
Always strive to perform any additional and responsibilities given.
Be polite and professional in any situation where the image or reputation of the hotel is represented.
Qualifications
Minimum high school education and completion of his or her chosen academics.
3 years of experience in a similar position in a luxury hotel brand.
Excellent command on both English and Turkish.
Additional languages are beneficial.
Good knowledge of MS Office.
Upselling skills.
Able to work with sliding shifts.
Positive and energetic.
