International Patient Operations Specialist İş İlanı

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 İş İlanları

QUALIFICATIONS AND JOB DESCRIPTION

We are looking for an “International Patient Operations Specialist” with the following qualifications to join at Batıgöz Health Group İzmir-Manisa Branches.


  • Bachelor’s degree from related departments of universities
  • At least 1 year work experience in the Health Sector,
  • Fluent in English and German
  • Provide language support to call center operators when necessary,
  • Strong planning and organizational skills,
  • Adapt to intensive and flexible working hours,
  • Speaking fluently and effectively on the phone,
  • Strong written and verbal communication,
  • Good command of MS Office applications,
  • Good in human relations and problem solving skills.


JOB DESCRIPTION


  • Providing interpret and support services in all operational processes of international patients
  • Support in answering calls from international patients to the call center in accordance with standards and ensuring a right information transfer
  • Communicating with international insurance companies,
  • Making a required direction,
  • Providing information about our services,
  • Effectively conducting get an information and appointment process
  • Ensuring patient satisfaction by providing a quality service,
  • Fulfilling patient demands and presenting a required solution suggestions


We welcome valuable applications from suitably-qualified candidates.