Very good knowledge in IT system environment, manufacturing and desktop and server hardware / software environment
Advanced knowledge in IT infrastructure (Servers, Network, Virtualization, Active Directory, etc.)
Knowledge of databases and SQL desirable
Knowledge in Level 0, Level 1, Level 2 and Level 3 systems (SCADA, PLC, HMI, MES, BDE etc.)
Knowledge in Manufacturing, Lean Production, Kaizen etc.
Experience in data collection systems from manufacturing systems.
ITIL Certificate is a plus.
Strong customer and service orientation
Independent as well as team-oriented work
English is an asset.
High flexibility
JOB DESCRIPTION:
Responsible for all Manufacturing IT operations in his/her factory.
Manage IT Technicians and support/resolve all escalated issues from IT Technicians7x24. Ensure the daily operation and support the application as well as the MFG IT Infrastructure components together with other teams.
Actively support the implementations through projects and lead when necessary
Support the operation of the MES (Manufacturing Execution System)
Support L2/L3 Standard applications together with the regional teams.
Administration and Maintenance of Level 2 (Windows / Linux) VM Servers, get OS based backups regularly, get oracle/RMAN Backups/Exports daily basis and Patch management, vulnerability management, OS upgrades regularly
Business support & User support
Support Regional Projects (IT Infrastructure / Software Projects, Business Projects as IT Stakeholder, etc.)
Support Local Projects (Engineering projects, business requests etc.)