QUALIFICATIONS AND JOB DESCRIPTION
“CCR, the innovative technology and services provider for the contact center industry!”
CCR, a Genesys & Microsoft partner, offers state-of-the-art technology solutions and services for contact centers!
CCR, headquartered in Kozyatağı/Istanbul, has an R&D operation center at İkitelli Technopark on Yıldız Technical University Campus. Moreover, we provide technical consulting services and next-generation solutions for customer experience and call center management to Europe through our Zurich office since 2014 and the Middle East through our Dubai office since 2017.
QUALIFICATIONS
- Bachelor's Degree from related fields,
- Excellent knowledge of MS Office Applications ,
- Preferably experience in using Jira, Confluence, MS TFS tools
- Has knowledge in software test methodology(preferably has ISTQB certification),
- Has knowledge in software project management (SDLC, Aglie)
- Preferably has knowledge in SQL,
- Team player with strong communication skills,
- Excellent analytical and creative problem solving skills,
- Excellent command of written and spoken English is a must,
- No military obligation for male candidates.
JOB DESCRIPTION
- Preparation of analysis documents containing use cases, screen designs and workflows in accordance with the business requirements,
- Providing the necessary support for projects,
- Performing functional tests for the developed applications,
- Creating/running/reporting test scenarios within the scope of the project,
- Ensuring and supervising the execution of testing steps,
- Reporting related metrics and status for tests,
- Preparation of technical, scope and training documentation for the developed products or software,
- Opening issues for the reported bugs in a timely manner, following up, closing the solutions and producing reports,
- Running, analyzing and reporting system load and performance tests when required.