Junior Analyst İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

“CCR, the innovative technology and services provider for the contact center industry!”

CCR, a Genesys & Microsoft partner, offers state-of-the-art technology solutions and services for contact centers!

CCR, headquartered in Kozyatağı/Istanbul, has an R&D operation center at İkitelli Technopark on Yıldız Technical University Campus. Moreover, we provide technical consulting services and next-generation solutions for customer experience and call center management to Europe through our Zurich office since 2014 and the Middle East through our Dubai office since 2017.

QUALIFICATIONS

  • Bachelor's Degree from related fields,
  • Excellent knowledge of MS Office Applications ,
  • Preferably experience in using Jira, Confluence, MS TFS tools
  • Has knowledge in software test methodology(preferably has ISTQB certification),
  • Has knowledge in software project management (SDLC, Aglie)
  • Preferably has knowledge in SQL,
  • Team player with strong communication skills,
  • Excellent analytical and creative problem solving skills,
  • Excellent command of written and spoken English is a must,
  • No military obligation for male candidates.

JOB DESCRIPTION

  • Preparation of analysis documents containing use cases, screen designs and workflows in accordance with the business requirements,
  • Providing the necessary support for projects,
  • Performing functional tests for the developed applications,
  • Creating/running/reporting test scenarios within the scope of the project,
  • Ensuring and supervising the execution of testing steps,
  • Reporting related metrics and status for tests,
  • Preparation of technical, scope and training documentation for the developed products or software,
  • Opening issues for the reported bugs in a timely manner, following up, closing the solutions and producing reports,
  • Running, analyzing and reporting system load and performance tests when required.