QUALIFICATIONS AND JOB DESCRIPTION
Volvo Group GTO Operation, located in Tuzla, is looking for a Logistic Operation Specialist.
Our ideal candidate is expected to have following qualifications:
- University degree in Industrial Engineering, Business Management or related discipline with equivalent experience,
- Min. 3 years of experience in related fields such as process engineering, business & data analysis and operations in logistics industry,
- Strong proficiency with Microsoft Office suite especially Excel, Visio and VB knowledge preferred,
- Excellent command of English, both writing and verbally,
- Strong communication & presentation skills,
- High capacity of analyzing data,
- Result oriented, self motivating and lateral thinking,
- Confident, open minded and excellent team player,
- Custom legislation of Import &export process,
- Well organized, active in improvements and flexible in changes.
Our successful candidate will be responsible for:
- Identifying workflow/system improvements and working with the team to enact change,
- Improving customer service quality results by studying, evaluating, and re-designing processes and creating new tools,
- Query designs, data analysis and reports,
- Handling customer accounts and provide guidance on enhancing customer relationships,
- Preparing scheduled reports and to performance follow-up,
- Achieving customer service objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards.