Network Engineer For Smartcare Project İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
· Engineering degree in Electronics or Computer Science or related field.
· Advanced level of English is required.
· Min. 4 years of experience in telecom industry especially in Access or Datacom Networks
· Have the in-depth working knowledge of IP. (LAN/WAN network configuration & troubleshooting)
· In-depth understanding and troubleshooting
· Excellent interpersonal and communication skills, good team spirit, and adaptability.
· Good problem solving, learning and reporting skills.
· Good at all kinds of report making and presentation.
· Good ability to diagnose network alerts, events or issues
· Ability to work in a dynamic and heavy working environment.
· Should be able to work as part of a project team or as an individual contributor
· Essentially a Good Team Player
· Ability to lead the team cooperation
İŞ TANIMI
· Handle customer tickets and preparing the solution implementation documents.
· Collecting, tracking and fixing the problems.
· Researching technical issue.
· Operate routine maintenance, testing, problem troubleshooting, software upgrade, providing technical support
· On-site support in case of major or critical problems
· Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process
· Focuses on routine maintenance, problem troubleshooting, software upgrade, Key event support, customer training, where you will be accountable for part of the solution and of the service process
· Access products E2E analysis and troubleshooting;
· Available after hours and weekends as needed and willing to work on-call rotation
· Available to travel domestic, work location is Istanbul
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