Reservation & Ticketing Agent İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Reservation & Ticketing Agent

We are currently looking for a dedicated person to support our international team as soon as possible.

Your Mission:

• Handling of reservations with the corresponding reservation system (CRS)
  
• Ticketing manual / automated
  
• Ticket Reissue
  
• Inquiry and processing of group bookings
  
• Administration of flight quotas
  
• Monthly preparation of TSRs
  
• Maintenance of CRM platform and trade database
  
• Handling of B2B mailings
  
• Handling of claims and corresponding correspondence
  
• Handling of corporate tool & coordination with hotels
  
• Providing with sales support related reporting
  

Your Qualifications:

• Minimum high school or higher eduation preferred
  
• Excellent knowledge and experience of CRSs with auto ticketing required
  
• Amadeus, Sabre CRS knowledge is a must and other Airline Reservation system knowledge preferred
  
• A minimum of 2 years experience is required within airline ticketing environment or in a travel agency
  
• Customer-oriented person with interpersonal skills and the ability to work under pressure
  
• Good knowledge of MS-Office programs
  
• Fluent in English (both speaking and writing)
  

We offer you:

• A dynamic and experienced friendly team within a global company with 66 offices worldwide
  
• A responsible position
  
• Great team spirit
  

Applicants without prior experience in the area will not be considered !

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