Restaurant Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Sunset Hospitality Group has become a leading hospitality management group with a global presence across 10 countries and over 23 brands. Nestled in one of the most stunning locations on the Peninsula rests METT Hotel & Beach Resort Bodrum. Merely a stones throw away from the Hotel sits Isola, a trendy and casual Italian restaurant offering guests a quality place to relax and socialize at any time of the day, every day of the year. Inspired by Italy’s rich dining scene from around the world, Isola’s menu revisits Italian classics with a modern and trendy approach. Isola is moreover a perfect place to connect with the outside environment to maximize the natural beauty of the Jumeirah Islands in Dubai and reinforce its strong connection to the water and nature.
Now, we are hiring a Restaurant Manager to lead this marvellous project in Bodrum.
Core Activities
· Assisting in Management of Restaurant Team
· Handles employee questions and concerns.
· Monitors employees to ensure performance expectations are met.
· Provides feedback to employees based on observation of service behaviors.
· Assists in supervising daily shift operations.
· Supervises restaurant and all related areas in the absence of the Director of Food and Beverage.
· Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
· Conducting Day-to-Day Restaurant Operations
· Ensures compliance with all restaurant policies, standards, and procedures.
· Monitors alcohol beverage service in compliance with local laws.
· Manages to achieve or exceed budgeted goals.
· Providing exceptional guest service
· Interacts with guests to obtain feedback on product quality and service levels.
· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
· Encourages employees to provide excellent customer service within guidelines.
· Handles guest problems and complaints, seeking assistance from supervisor, as necessary.
· Strives to improve service performance.
· Supervises on-going training initiatives.
· Uses all available on the job training tools for employees.
· Communicates performance expectations in accordance with job descriptions for each position.
· Coaches and counsels’ employees regarding performance on an on-going basis
Competencies
· At least 5 years experience in a luxury hotel segment, preferably in a resort.
· Fluency in English and Turkish
· Guest service and detail oriented
· Positive thinking, personal presentation, initiative, adaptability/flexibility, integrity, dependability, stress tolerance, property knowledge, company policies knowledge, safety orientation, innovation, self-development.
· People management, fostering teamwork, and giving feedback
· Able to develop policies and procedures
· Self-motivated, high energy level, multi-tasking skills
· Clear verbal communication to subordinates and superiors
· Advanced computer skills including Microsoft Office
· Advanced skills in restaurant point of sales experience
· Ability to work in a fast-paced work environment and deliver orders in a timely manner
