We are hiring Sales Specialists for our Luxury Boutiques in Istanbul Airport. (Hermes, Loro Piana, Bvlgari, Celine, Fendi, Salvatore Ferragamo, Ermenegildo Zegna, Etro, Michael Kors, Longchamp, Furla, Paul&Shark, Luxury Timepieces, Montblanc )
SKILLS
• A minimum high school degree,
• A minimum of three years’ experience in luxury sales,
• Motivated by being a team player with a common goal,
• Excellent communication and interpersonal skills with the ability to build and maintain relationships,
• Excellent customer service skills,
• Good level of English ( at least upper intermediate )
• Flexible to work at night shift in addition to day shift,
GENERAL RESPONSIBILITIES
• Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Sales Ceremony,
• To maintain a strong understanding of current products, trends and collections and ensure that customers are informed and aware, providing excellent customer service,
• Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
• Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met,
• To ensure that all procedures and policies are understood. To carry out work according to those standards,
• Ensure that personal appearance and presentation are strictly in line with company standards,
• Playing an active role in replenishing stock according to company procedures and policies,
• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times,
• Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance,
• Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique