Being a key player in faciliating succesful business change initiatives.
Help to bridge the gap between IT and the wider business.
Help to define business problems via in-depth investigation and gathering of technical and non-technical information
Business process re-engineering and development
Following/management IT developments and projects
Management of vendors
Responsibilities:
Gathering, validating and documenting business requirements?.
Creating functional specifications for solutions?.
Modelling business processes and Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
Implementing and testing of solutions?.
Supporting business transition and helping to establish change.
Owning and developing relationship with partners, working with them to optimize and enhance the business integration.
Analyze and report on service delivery and performance metrics in a proactive and timely manner
Take initiative to identify trends/issues and recommend changes for improvement
Work with system productivity leaders to create process improvement and implementation strategies for operational improvement.
Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats.
Become a subject matter expert in the client ecosystem and develop the ability to explain technical concepts in simple terms to business stakeholders.
Support the project and program managers to ensure that the projects are delivered on budget and on time
Validate all requirements, requirements meet acceptance criteria, has the appropriate acceptance tests and accept requirements as appropriate only if it passes all validations
Be flexible to be utilized within projects.
Managing unexpected daily problems of processes and applications
Experience in SAP ERP projects is a must have (MM, FI, HR)
2+ year experience on SAP ERP projects
1+ year experience on project management
Formal business language is English
Strong hands on experience as a Business Analyst, who has worked in detailed Agile and Waterfall projects, understands complex project interdependencies, is able to prioritize & manage multiple dependencies, requests, stakeholders, and ongoing deadlines
Experience analyzing technical & non-technical requirements, performing Root Cause Analysis, and working with stakeholders to resolve issues.
Strong written and verbal communication skills including technical writing skills
Great problem-solving ability
Real team player
Ability to work in an international environment, willing to travel abroad