Service Engineer İş İlanı
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QUALIFICATIONS AND JOB DESCRIPTION
This is SICK!
SICK is one of the world’s leading producers of sensors and sensor solutions for industrial applications. Founded in 1946 by Dr. Erwin Sick, the company with headquarters in Waldkirch/Germany ranks among the technological market leaders. With more than 50 subsidiaries and equity investments as well as numerous agencies, SICK maintains a presence around the globe.
We are looking for ''Service Engineer'' who will be able to perform the role in the business field of ‘Logistics Automation’ with below qualifications;
- Bachelor’s Degree in Electrical Eng., Electrical/Electronic Eng. Or Electronic and Communication Engineering,
- Minimum 2 years of experience of after sales customer service activities like, installation, commissioning and maintenance of industrial sensors and sensor systems,
- Preferably experienced in logistics industry on logistics automation systems,
- Knowledge about other automation systems will be considered as added value (e.g. PLC, Vision sensors),
- Fluent in English (both written and spoken),
- Effective use of Microsoft Office Programs,
- Self-motivated, strong commitment to goals and proactive attitude,
- Customer & solution oriented, open minded, a good team player,
- Flexibility and quick adaption to frequent scheduling updates,
- Strong problem solving and analytical skills,
- Able to work effectively with deadlines and under time pressure,
- No military obligation for male candidate,
- No restriction for travelling, active driver’s licence.
Role Description
- Provide on-site (%90) or remote (%10) technical support for installation and commissioning of equipment and routine maintenance independently; identifies and solves technical problems, performs services according to the scope defined within the work order.
- Create strong relationships with customers, understanding their needs and providing support and solutions.
- Ensure that the service operations are carried out as per the assigned schedule.
- Provide 24/7 hotline support service alternately with teammates.
- Create service reports, enter and follow-up data in the CRM system.
- Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed.
