QUALIFICATIONS AND JOB DESCRIPTION
To support our expansion in Turkey we are looking for a well-organized and motivated individual to join our team full-time to carry out the following responsibilities:
- Welcoming our guests upon arrival in Istanbul
- Communicating with our local partners (hotels, tour and transfer providers)
- Preparing our guests for their trip before arrival
- Making bookings for the various services that make up a guest's trip
- Being available by phone to guests (who we provide with a local cellphone) from morning to evening
- Keeping updated on events taking place in the region
- Providing activity and dining recommendations (and making reservations)
- Building on our internal destination knowledge, which is shared with guests
- Writing or researching content for our blog and social channels in the off season period
- Customer service duties including guest feedback
- Assisting with company marketing projects
What we're looking for
- Very good written and spoken English
- Native-level Turkish
- Thorough knowledge of and a passion for your city, country and region
- Enthusiasm about leisure and travel in general
- Flexibility in working hours
- Impeccable time-keeping and organizational skills
- You should be self-employed and able to issue us a monthly invoice for payment
What you'll get:
- An attractive salary
- iPhone and MacBook to use
- Tips from guests
- Regular European travel (two team meetings a year as well as other opportunities for research trips)
Please answer the following questions in the form of a covering letter:
- Where have you visited in Europe (and please describe your favorite places)?
- What about JayWay Travel interests you to join our team?
- What do you think you can personally bring to our company development in the Turkish travel market?