Spa Receptionist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
The qualifications are:
- High school or University degree prefably Tourism & Hotel Management,
- Good command of English
- At least 2+ years of Spa Receptionist experience in luxury hotel management.
İŞ TANIMI
- Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.
- Greet members and Guests in a friendly and efficient manner.
- Knowledgeable about all aspects of treatments and the facility and upsell the services
- Knowledgeable in spa therapies and retail products to maintain service and efficiency.
- Provide information and literature about facility in person and via telephone.
- Control entry into all areas of facility by restricting all unauthorised individuals.
- Collect moneys or other suitable payment from clients for all services rendered.
- Operate point of sale system.
- Treatment bookings/scheduling.
- Clerical duties.
- Give tours of spa, as required.
- Ensure smooth operation of reception and guest changing areas.
- Respond to inquiries by phone and in person, providing complete details of all spa aspects.
- Maintain office files/records.
