Wedding Specialist
What is in it for you:
· Employee benefit card offering discounted rates in Accor worldwide
· Learning programs through our Academies
· Opportunity to develop your talent and grow within your property and across the world!
· Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
· Handles special events and wedding bookings of the hotel generated by the travel agents and end clients in Turkey and abroad.
· Makes local sales calls to an agencies and wedding planners in Istanbul and abroad to present the hotel and establish a good relationship.
· Records all sales activities in Opera
· Conducts house tours to potential clients
· Submits weekly and monthly sales reports to the Director of Sales
· Works to exploit the new destination wedding and suggests them for the S&M Plan.
· Establishes and maintains good relations with the contact people in all accounts.
· Implements all policies, procedures of the hotel.
· Participates in to the functions to entertain key decision makers and bookers.
· Promotes all special programs of the hotel.
· Provides feedback to the DOS & DOSM on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone or direct mail.
· Has a knowledge of F&B • Participates monthly Sales & Marketing meetings and daily brief.
· Performs related duties and special projects as assigned. • Her monthly personal sales call target is 5 and telephone call target is 15.
· Makes sure that a proper correspondence is answered within 24 hours, checks regularly to have an up to date and orderly filing
· Issues group memo or BEO one week prior to arrival of his/her special event or Weddings and distributes to related departments
· Assists the operational departments with a smooth flow of information received from client and makes sure the operation is a success
· Handles the clients requests during the operation
Your experience and skills include:
· Minimum 5 years wedding & special events planning experience in an international 5-star hotel
· Bachelor's degree in reputable universities
· Fluency in English & Turkish
· Must possess a professional presentation
· Strong interpersonal and problem solving abilities
· Highly responsible & reliable
· Ability to work well under pressure in a fast paced environment
· Ability to work cohesively with fellow colleagues as part of a team
· Ability to focus attention on guest needs, remaining calm and courteous at all times
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.