System Support Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Logsign has acquired the vision of strengthening the cyber defense of institutions since 2010, the year of its establishment. Logsign believes that cyber security is a teamwork and that security solutions have to be much smarter. In line with this target, Logsign provides continuous innovation, ease of use and smart solutions by taking into account the technology and necessities of all its stakeholders and it works as a teammate along with all its stakeholders. Along with Security Information and Event Management (SIEM) and Security Orchestration, Automation and Event Intervention (SOAR) solutions, it actively provides services for 500+ medium and large scale companies and state institutions.
Having won the awards of domestic and foreign authorities in the field of technology and cyber security such as Deloitte Technology Turkey Fast 50, Deloitte Technology EMEA Fast 500, Cybersecurity Excellence, Cyber Defense Magazine and Info Security Products Guide, Logsign continues to strengthen its leadership in the field of cyber security.
We are looking for a team member : Support Speacialist who will work with our clients to provide solutions and supports for our products aftersales process.
Responsibilities:
- Reports to Technical Operations & Delivery Services Manager.
- Setups, maintains and supports Logsign SIEM & SOAR products & solutions for Logsign’s clients after sales process.
- Analyzes and optimizes performance of systems, eliminates bottlenecks, plans for capacity upgrades.
- Performs data integrity checks and harden security of systems along with audits and procedures.
- Follows for new trends about cyber security platforms. (including security new worldwide/newspaper and magazines)
- Prepares documentation of procedures & policies for Logsign SIEM & SOAR products.
Qualifications:
- Minimum 2 years of IT and/or cyber security sectors experience
- Working experience in TCP/IP, DHCP and DNS
- Basic knowledge in Linux / Windows log configuration auditing.
- Basic knowledge in virtualization environments.
- Knowledge of logging and performance monitoring tools (Graylog, ELK, Grafana, Prometheus) are plus
- Excellent command of communication skills (especially with clients)
- Good command of English
- Analytical thinker, teamplayer and solution-oriented.
- Military service is required to be completed for male candidates
- Living in Asian side of Istanbul is preferable. (Remote working is also available)
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