Support Specialist İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

We are an open, innovative & creative software development company located in Ataşehir/Istanbul. We are united by our passion for delivering great outcomes through innovation, design, software, and analytics.
We hire passionate people, building them up and honing their skills along the way. If you want to work somewhere that really values what you can do now, and truly will support your growth into the future, then come work with us - we'd love to have you!

Job Requirements

  • Prone to work in information technologies or open for improvement in this field
  • Good at diction, have effective written and verbal skills in communication
  • Provide verbal and written support to customers
  • Result-oriented and prone to teamwork
  • For male applicants, having military service done or postponed for at least three years
  • Good level of English
  • Having the experience of communicating with customers directly and having the skill to conduct this process effectively
  • At least two years of experience in a similar job

Job Description

  • Giving support service via using ticket system and phone
  • Intervening remotely to the technical support requests of our customers
  • In case of not being able to solve the requests of customers, forwarding them to the relevant departments