Team Manager With English and French İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
You come with:
- A C1 level of English, both written & spoken;
- A C1 level of French, both written & spoken;
- Min. 1 year of Team Management experience, 3 Years of experience in the BPO industry;
- Excellent command of Microsoft Office tools (especially Excel);
- Good communication and leadership skills;
- Ability to adjust your frame of thinking and quickly change priorities to meet deadlines;
- Adaptability to new circumstances, technologies, and procedures.
- Proactivity, driven to suggest and implement quality;
- You will coordinate day-to-day activities within your team
- You will provide guidance to your team members, by answering their needs, and identifying areas of improvement, training needs;
- You will define and manage tasks, roles, and responsibilities of your team members in order for them to meet/exceed the SLA’s agreed with our clients;
- You will supervise the performance of your team, identifying ways to work more effectively;
- You will report the overall performance of your team and suggest possible areas of improvement;
- You will lead by example and help your team achieve its full potential.
- Soft Skills and Communication Training;
- Professional work environment and international career opportunities;
- WFH options available;
- Private Health Insurance;
- Additional Transportation Payment to the salary;
- Meal Vouchers.
