Teknik Destek Mühendisi (Wireless - Network) İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

Wyser is the international company within Gi Group in charge of searching for and selecting specialized middle and senior management.


We are looking for a "Technical Support Engineer (Network - Wireless)'' for our global client which is giving service in Technology industry.


QUALIFICATIONS AND JOB DESCRIPTION

  • Technical product management of CPE devices (Fiber HGW, xDSL Modems, LTE/5G Modem, WiFi extender/WiFi Meshetc. )
  • End-to-end management of customer devices. Answering RPF, acceptance and performance tests and operational support after leaving the site.
  • Manage network compatibility of the home network devices offered to the customer.
  • To be Technical Single point of Contact of the operators (SPOC), preparing road maps for new product and services on customer device domain
Desired Skills and Specializations;

  • Associate degree diploma (Computer/ Electronic or an equivalent combination of education)
  • Strong knowledge on basic Network topologies, DSL technology, IPv4/IPv6, CPE management (TR-069, SNMP, MQTT etc.), GPON Network and IPTV is a plus.
  • Strong knowledge on Wi-Fi technologies and Wi-Fi experience
  • Preferably experience on broadband device management systems (ACS).
  • High level of device troubleshooting skills, Test management and field experience
  • Advanced IP Network knowledge
  • Effective presentation, reporting and documentation skills,
  • Must have Strong analytical thinking ability and communication skills
  • A self-motivated convincing person with strong stakeholder orientation with excellent communication skills.
  • High level of English reading and writing skills is a plus.