Vendor Management Office Support - Contractor İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We believe that our team is the most valued resource for our success. Why don’t you start your career in a multinational and challenging work environment in pharmaceutical sector? We invite you to Pfizer for our new organizational structure; Global Operations Services Center which delivers services globally from Pfizer Turkey.
We will hire a Vendor Management Office Support Specialist – Contractor who will be accountable for the delivery of administrative and data processes in scope of the Global Operations & Vendor Management - Vendor Management Program Office (VMPO).
We are looking for:
- Preferably 1 year + experience in service delivery or shared service delivery.
- Service oriented/Customer service mindset
- Excellent IT literacy/knowledge required (technology savvy)
- Experience in commercial system administration
- Preferable knowledge on interfaces, dashboards and Tableau
- Advanced Excel skills (working with formulas, parameters)
- Experience in data stewardship, reporting and analytics delivery
- Background in pharmaceutical market preferable though not essential
- Self-motivated
- High level of independent and service oriented working attitude
- Able to demonstrate strong analytical and quantitative skills
- Able to fact-based challenge and detail oriented
- Good communication and interpersonal skills
- Good team player
- Understanding of cultural differences and desire to work in a multicultural environment
- Fluency in both written and verbal English.
You will be expected to:
- Manage and administer a vendor-management-related application
- Triage, manage and follow up user issues, questions and requests reported through 2 mailboxes
- Engage with other departments to support&operate qualitative and quantitative assessments of vendors
- Deliver vendor spend and performance analytics
- Deliver data extractions
- Deliver user acceptance testing, highlighting findings and observations
- Manage user follow up of pending tasks
- Contribute to ongoing training, virtual assistant and help text development
- Propose and deliver solutions and ideas for any problems and issues faced
- Prioritize requests and manage workload according to plan
- Follow SLA & guidelines and timeline established for the team
- Deliver high quality for any activities in scope
- Propose continuous improvement of processes in scope
- Develop Subject Matter Expertise
