Business Development and Marketing Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Mayen provides call center and value-added customer relations services for leading institutions in Turkey and the world.
Among these services; Outsourcing Services such as Customer Services, Customer Experience and Business Insights, Robotic Process Automation (RPA), Digital Training and Development Systems, Social Media Tracking System, Human Analytics, Customer Journey Map, Voice Of The Customer, Human Resources Services, Payroll Services, Accounting and Testing Services are available.
Mayen; with more than 3500 teammates in 12 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.
The sectors we currently serve are retail, e-commerce, banking and finance, telecommunications, airline and travel, high tech and IT, media and entertainment, and energy and utility.
The place where big ideas and smart solutions meet to create a perfect customer experience: Mayen!
We succeed together, we have fun together.
We attach importance to open communication.
We are a fun, young and dynamic team.
We value our team.
We provide a safe, inclusive, respectful and fun working environment.
Qualifications:
- Bachelor’s degree in related area
- 1-3 years of experience will be an asset in sales, business development, account management, marketing or consulting in technology sector
- Able to work as a team player progress with a cooperation perspective
- Taking initiative and decision making skills
- Have a customer-oriented service approach
- Progressing with a detail-oriented perspective
- Open to feedback and adaptable to change quickly
- High interest in technological advancements and new trends
- Being proactive and fast learner
- High responsibility to follow-up the given tasks
- Excellent command of English, both written and spoken, preferably German
Job Description:
- Supporting necessary actions in line with sales and marketing strategy
- Conducting current competitive analysis, following consumer trends and marketing activities
- Performing competition analysis in current circumstances and tracking consumer trends
- Provision of presentations and tools necessary for cooperation with the sales team and for attaining their goals
- Ensuring the determination of the strategy with a global compatibility view
- To support creating targeted potential customer list
- Following the documentation process within the business development department and sharing it when necessary
- To conduct research, follow up and apply the technological platforms to be used by the business development department·
- Managing internal communication activities and monitoring internal communication practices such as announcements
- Carrying out studies on internal and external employer brand management
