QUALIFICATIONS AND JOB DESCRIPTION
QUALIFICATIONS
- Bachelor's degree or above in related fields,
- Minimum of 10 years of experience in commercial affairs/marketing and/or sales management, preferably in service sector,
- Strong problem-solving skills and resourcefulness,
- Efficient, productive and analytical approach with strong attention to detail,
- Ability to continuously re-prioritize and adapt to change,
- Driven leadership who approaches things with a sense of urgency,
- Ability to think critically, strategically and work in a growth focused and fast-paced environment,
- Excellent written and verbal communication skills and proficiency in English,
- Strong attention to detail, accuracy & integrity while completing tasks in a timely manner,
- Capability of being multi-tasking and having time management skills,
- Ability to work under pressure and meet tight deadlines with result-oriented approach.
JOB DESCRIPTION
We are looking for a Commercial Marketing & Sales Manager for our company in the service sector for management of all operational processes.
- Monitor day to day business performance together with line managers and budget targets,
- Maintain effective and strong relations with third parties in all commercial related issues,
- Innovate new ways of customer satisfaction and increasing the number and trade volume with commercial partners,
- To monitor & coordinate the effectiveness and efficiency of commercial and marketing activities and ensure flawless and fast coordination with support functions,
- Monitor the overall capacity compared with regularly released customer service figures, alert with major discrepencies,
- Monitor headcount planning and investments are realized in the best way, respecting timing schedules and budget,
- The position requires orchestration of services to have them available on time,
- Manage a sufficient quantity of partners to ensure an uninterrupted operations flow,
- Create, monitor, develop a set of KPI's and metrics to assess and improve performance,
- Continuously look for optimization, opportunities in planning in commercials, sales and marketing.
- Respond to all customer needs at their satisfaction,