GENEL NİTELİKLER
Shaya was founded in 2002 by the Kuwait-based Alshaya Group as an investment in the Turkish market. Today, the group represents a portfolio of the world's best-known international brands in Turkey, managing their retail franchise operations in segments including Fashion, Food, Health & Beauty.
Shaya's franchise portfolio includes Bath and Body Works, Le Pain Quotidien, Pinkberry, Shake Shack, Starbucks, The Body Shop, Victoria's Secret, and Victoria's Secret Beauty & Accessories in Turkey.
Shaya, which operates with a corporate culture that rewards "Think Big," "Act Small," and "Be You", is currently looking for Field Learning Supervisor to join its Wellness Department.
QUALIFICATIONS:
- Bachelor's degree from a reputable university,
- Minimum 3 years of professional experience in, training and development
- Excellent presentation skills
- Excellent command of written and spoken English
- Effective communications with excellent networking and strong interpersonal skills
- Strong analytical thinking skills
- Highly effective organization, planning, and time management skills
- No restrictions to travel.
THE ROLE:
- Develop a training schedule to meet the identified needs and ensure consistency of approach across all stores.
- Apply their knowledge, and experience of the business to structure commercially focused training events or sequenced learning programs that develop management skills, product knowledge and build brand identity.
- Carefully monitor and follow up the store's training needs and training as per the commercial priorities and yearly training plan.
- Creates and sends out the monthly training calendar to inform all the incumbents.
- Translation and publication of the brand/operations manuals.
- Prepare all the new/updated training materials signed off or launched.
- Assists with the induction and training for new store openings; works with the Operations Manager to ensure quality standards are met; follows through on post store openings to identify any immediate training needs and provides the appropriate training.
- Planning store visits, observing sale behaviors on the sales floor, and coaching them by giving instant feedback.