Qualifications:
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- Minimum 2 years Import, Export, International Logistics and Supply Chain operations knowledge
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- Fluent in English both verbal and writing is a must
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- Microsoft Office Programs knowledge (Outlook and Excel must, Power BI knowledge is a plus),
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- Shipping documentation knowledge & preparation (Invioce, ATR, CMR, BL, etc.)
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- Experience in Oracle Transport Management System (OTM) is a plus
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- Clear understanding of KPI (Key Performance Indicator) and basic knowledge of KPI preparation,
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- Clear understanding of root cause analysis also initiating and tracking action plans,
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- High customer focus and teamwork spirit,
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- Problem solving and crisis management in critical daily operational issues
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| Job Description |
- Follow-up lists from Excel/SAP with forawrders via mail to get updates on starts & delivery dates
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- Monitoring/track & trance AWBs/BLs via airline/shipping line websites,
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- Supporting daily/weekly/monthly KPI data preparation as mentioned above
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- Checking Shipping Instructions from Suppliers and other documents. (Invoice, PL etc.)
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- Tracking all in transit shipments and in case of ETA changes, asking for root cause from carriers and updating new ETA on tracking system
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- Tracking actual arrivals with Carriers and updating on transport system (OTM)
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- Daily problem escalation and informing customer about delays
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- Non-value added costs and demurrage control on daily basis and root cause analysing
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