QUALIFICATIONS AND JOB DESCRIPTION
Qualifications:
- Bachelor's degree in Computer Science, Business Administration, Technology Management or similar disciplines,
- Capable to work with international teams and good team player,
- Proven Experience in IT aftersales processes
- Fluent in English and/or German,
- Strong knowledge of IT project management, system architecture and application database structure,
- Strong analytical and communication skills with a result-oriented profile and problem-solving abilities,
- No restriction to travel abroad
Job Description:
-
Maintain strong communication channels with internal customers and partners,
-
Perform analysis of existing aftersales configuration and processes
-
Knowledge of IT priority topics: Cloud&DevOps,FOSS,API
-
Collaborates on business process improvement initiatives, working in conjunction with other departments and consultants, using process improvement methodologies and project management,
-
Design/develop solutions to business problems, or defining, analyzing and documenting business requirements,
-
Steering and monitoring the plan, development and rollout phases of IT projects
-
Responsible for the Delivery of all IT Solutions and Services to Business,
-
2nd and 3rd level support with close cooperation with Daimler departments,
-
Deep and thorough analysis of the business situation and circumstances,
-
Develop IT concepts and architectures based on Truck&Bus strategic guidelines,
-
Identify opportunities for Continuous Improvement activities to increase efficiency and to boost Lean culture at MBTürk
