International Sales and Patient Coordinator İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Company Description:
Cygnus Clinic is a medical tourism company which offers high quality medical treatments by internationally certified surgeons to meet our international patients’ aesthetic demands. Our goal is to provide and coordinate the highest quality care before, during and after the operations including sales, consultation, transfers, accommodation, and all related services to our patients from various countries such as United States of America, Italy, Germany, United Kingdom, Europe and Balkan region.
Our patient coordinators are available 24 hours to assist patients with reliable information and patient oriented approach. Cygnus Clinic provides a better healthcare service offering better quality of care, improved accessibility, patient privacy and transparency. We are passionate about supporting our patients in their medical journey!
Look your best. Feel your best.
QUALIFICATIONS
·Excellent communication skills in English and Turkish, preferably in Italian
-Excellent time management, and planning skills
-Good communication skills with people from multiple cultures/backgrounds
- Previous experiences in healthcare sector and other foreign languages are plus
- Good listener and explains clearly with confidence and friendliness
- Able to communicate and convince easily over the phone and online
- Energetic, passionate and sales driven
JOB DESCRIPTION/TASKS:
The International Sales and Patient Coordinator is a full-time member of the Cygnus Clinic team and will be in charge of responding all inquiries from the potential English-speaking patients and accompanying international patients who come to Istanbul for their surgery, from the moment of their arrival until the moment of their departure.
TASKS:
- Responding all international inquiries from the potential English-speaking patients.
- Contacting with international patients by phone, e-mail and messaging and turning the leads into sales.
- Achieving monthly sales targets and reporting the results to the Sales Manager and Managing Director regularly.
- Accompanying the patient during the operation as well as pre-operation and post-operative processes.
- Maintaining and supporting relationship with patients during their arrival, consultation with the surgeon, surgery day, assist with translation in hospital with healthcare personnel, after-care consultation with the surgeon and finally farewell.
- Writing down the information and answers questions for patients.
- Accompanying the patients during tests, procedures, and appointments.
- Creatively solving communication problems with health care professionals and patients.
