QUALIFICATIONS AND JOB DESCRIPTION
- Bachelor’s degree or similar level education in Information Systems, Computer Science or related discipline
- 5+ years of IT Application support experience, with a minimum of 1+ years in an IT Support Manager role
- Strong technical troubleshooting, problem resolution and decision-making skills.
- Help mentor staff on core products and technologies, able to document solutions and create knowledge articles
- Strong organizational skills, with the ability to manage multiple tasks simultaneously and ability to work effectively within a team as well as on their own initiative
- Experience managing and participating in technical projects and structured working style with the ability to plan and prioritize workload.
- Developed communication and coordination skills
- Prone to teamwork
Technically Proficient in
- OpenShift, MsSql, Html, MS Office, Kibana, Jira, Postman, Soap
Desirable
- C#, Code review(.net), Oracle, Css, Redis, Elastic, RabbitMQ