Flexibility for working hours due to different time zones
Strong communication skills and being a team player.
Diligent and solution oriented.
No obstacle to travel abroad.
Responsibilities
Deploy and administer IT systems ,including end-user desktops/laptops, computing servers, network equipment, voice and video hardware and mobile devices
Perform incident resolution or, when needed, escalation to the appropriate group
Execute software installation and deployment to computing systems
Execute asset change tasks and reflect such changes in appropriate databases
Provide IT consultation to the end user
Distribute new user IT starter package and provide initial user IT orientation
Ensure security and policy compliance while performing technical tasks
Contribute updates to technical documentation, procedures and process definitions
Perform emergency or periodically planned information systems administration tasks, maintenance/upgrades and configuration changes
Contribute IT projects as needed and as coordinated by the assigned project manager