Kilit Müşteriler Yönetim Müdürü İş İlanı
İşveren Hakkında
- İstanbul(Asya)(Beykoz)
- Bilişim, Yazılım, Promosyon Ürünleri , E-ticaret
GENEL NİTELİKLER
Loyalty Projects Manager
This is an exciting opportunity to be a part of the loyalty and rewards team the main objective of which is to help to enhance the ecosystem of rich product collections and e-commerce with Biggloyalty’s own proprietary IT technologies.
Founded in 1999, Biggloyalty has offices in Istanbul, Amsterdam, Dubai, and New York with +150 employees in total.
The culture in Biggloyalty is that of a start-up that puts customer happiness in its center with strategic and operational executive improvements. If you are a result-oriented person who appreciates everyday learning by delivering and who can take decisions along the way; you may wish to join our crew.
Qualifications:
- University degree (preferably from Industrial Engineering, Logistics Management or Business Administration departments),
- 5+ experience in a similar managerial role,
- Excellent command of English,
- E-Commerce know-how and experience is a plus,
- Key Account Management is a plus,
- Willing to work in a fast-paced environment,
- Analytical, attentive and result/deadline-oriented,
- Excellent planning and organization skills,
- Excellent understanding of project documentation,
- Advanced knowledge of MS Office programs,
- Completed military service for male candidates.
Responsibilities:
- To manage his/ her team operate loyalty projects in accordance with the Key Accounts‘ requirements and signed contracts,
- To be constantly in touch with both his/ her own team members and the Key Accounts for operating and maintaining loyalty projects,
- To provide information to corporate customers about the progress of the program,
- To be responsible for web/ mobile-based sales campaigns along with his/ her team and relevant departments,
- To be constantly in touch with the call center team concerning the statuses of deliveries and reporting,
- To be in coordination with Product Management, Supply Chain, Sales and Reward and Portal Management teams for campaign Management,
- To be responsible for all reportings delivered to the Key Accounts.
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