Learning and Development Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
- Duties and Supporting Responsibilities
- Maximize learning and development by providing a creative, fun and exciting environment in the delivery of training sessions
- To identify, establish and monitor operational, supervisory and managerial Learning and Development needs and requirements, and provide feedback on a monthly basis to the Director of Human Resources
- To produce a monthly Learning & Development report
- To support the activities of departmental managers and trainers, and to ensure that all Learning & Development activities are geared towards the achievement of the hotel strategic objectives
- To organize and record regular planned Fire, Health & Safety, COSHH, First Aid and Food Hygiene training to ensure that all legislation and Safe & Sound Guidelines is adhered to; as well as recorded and reviewed in conjunction with the Director of Facilities & Operational Safety where applicable
- To manage and deliver the MOve In Orientation Programme including the 2 day Induction for all new starters in accordance with hotel and company standards and procedures
- To be responsible for the recording of all Learning and Development activities on the relevant databases
- To hold a monthly “Departmental Trainers” meeting together with the Hotel Manager in order to elevate the profile of Learning & Development and promote a greater consistency in the levels of Learning & Development delivered across departments, with a specific focus on departmental LQE’s, Pillars, Mission Statement and Departmental Orientation
- To publish any Learning & Development, Awards and Graduations in a fun and engaging manner in the Back of House areas
- To organise Graduations of the Food & Beverage and Rooms Management Programme and any other development initiatives i.e. MOve Forward, MOve Up
- To produce and communicate a Learning & Development Calendar encompassing operative, supervisory and managerial Learning & Development activities
- To administrate the Performance Management System PROFILE for the hotel including providing a 2-day training for new colleagues
- To manage and monitor the Education Assistance benefit (E-Cornell etc)
- To conduct an annual Learning Needs Analysis and L&D Plan of all departments as part of the Learning and Development strategy for the preceding year
- Requirements
- Excellent training and coaching skills
- Two years L&D Manager experience in a luxury hotel operation
- Bachelor's degree
- Strong written and verbal communication skills in the English language
- Excellent overall communication skills
- Proficient in Microsoft Excel, Word and power Point
- Able to multi-task
- Enthusiastic about training, managing and motivating a team
- Multi-lingual
