Müşteri Hizmetleri Temsilcisi İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a passionate Customer Service to be part of our team.
Who are WE?
We were established in 2005 to provide solutions and products for System management, Metaquotes, Mobile Applications and Website to every country we are in.. Over than 15 years, we became the largest company in Vietnam and continue our serveces in many countries such as USA, Singapore, Russia, Canada and Turkey.
We are a leading company in the field of marketing communication solution, helping businesses build brands and advertise products and services to reach more target costumers.
LF Global Tech is a leader in software development, web-based enterprise solutions, web applications and portal development. With over 15 years of experience, we have supported over 1000 businesses of all sizes with comprehensive and cutting-edge solutions. Our goal is to bring the best quality of service to customers through listening and understanding.
Our culture is the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We have passionate goals and ultimate ambitions ! We are determined to grow our family with the new steps we take in Turkey and to make the great Istanbul a global software capital.
If you are sharing our ambitions, to demonstrate your experience in a global world, to constantly improve yourself by interacting with different cultures, we will be proud to see you in our rapidly growing family.
What are we offering?
· Working in a global environment
· A system that encourages our teammates in a way that developing themselves within a freedom and strong responsibility framework
· Fast and Flexible Career Opportunities
Are you motivated to be a part of this family and help us to build the rest of the story? Join our boat!
Skills & Experience
• Responsible for reporting work to management
• Graduate preferably Business Administration, International Trade or related fields
• Excellent command of both written and spoken English
• Computer proficiency in MS Office Applications
• Organization and analytical thinking ability
• Minimum 2 years of related work experience
• No military obligation for male candidates
• Result-orientation
• Forward thinking
• Team working ability
• Flexible & customer focused
• Strong communication and interpersonal skills
• Experienced in reporting & advanced knowledge excel is preferred
Job Description
The incumbent will be Reporting to the Customer Service Supervisor, and will be contributing to all operations such as:
• Creating customer complaint forms and share with relevant departments
• Measuring customer satisfaction
• Daily contact with the customers & replying requests
• Attending customer regular meetings & follow up the new projects together with the teams
