Excellent verbal and written communication skills, including good facilitation skills
Good presentation and project management skills
Ability to read and interpret technical documents and regulations
Having an audit background
ISO9001,45001 Internal Auditor certificated
Job Description:
Coordindate monthly MRPs and Quality Management Reviews
Ensure full compliance with all relevant regulatory, customer and local legal obligations prior, during and after implementation
Prepare and conduct audits as required
Support Trade compliance risk assessments & required activities to ensure trade compliance in alignment with regional and global compliance teams
Ensure operational training is conducted in accordance to regulation and/or DHL standards and review respective training matrix/plan/records
Monitor and analyze Quality metrics, investigate non-conformances and create & execute actions plans
Investigate the risk of business disruptions and implement identified mitigation
Implement maintain and drive the CAPA process and identified actions, in particular for critical non-conformities from audits (internal+external), customer KPI failure, regulatory requirements
Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions