Reservation Agent İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Responsibilities & Duties
As Reservation Resposible, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro-actively suggested.
- Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained.
- Promote seasonal packages and current promotions to our guests.
- Ensure an excellent working relationship with all colleagues within the hotel.
Requirements
- Degree in Hospitality Management or relevant education.
- Proficient in written and spoken English.
- Excellent presentation and communication skills.
- Have strong leadership skills
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- 3 years hotel or min 1 years Hilton experiences.
