QUALIFICATIONS AND JOB DESCRIPTION
Duties and Responsibilities
Implement and follow up MOHG IT related policies and procedures
Follow up and control IT&T routine checklists
Ensure ALL guest bedrooms have working HSIA and IRES Systemse
Assist hotel guests with the HSIA and IRES Systems
Attend daily operational meetings
Ensure ALL Conference and Meetings are set up if requested for all IT & T needs including Audio & Visual systems
Assist hotel colleagues with day to day issues
Take active role and assist for IT Project
Proactively prevent issues before they occur (Put procedures in place)
As and when required, take support calls out of hours
Escalate issues to the Area Director of IT
Support IT Compliance and take the necessary actions
Take active role for PCI & GDPR Compliance
Requirements
University graduate
Experienced in Hotel IT Management at least for 2 years
Knowledge on PMS, POS, IRES, HSIA, Networking, Wifi, Security and Virtual Environment
Technical knowledge on Audio Visual systemse.
English and Turkish communication skills both written and spoken.
Prioritization skills necessary to meet deadlines
Strong problem solving skills
