Sales & Marketing Administrative Assistant İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Sales & Marketing Administrative Assistant
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Assists all Sales & Marketing team during their daily work as assigned by the S&M Department Heads
- Keeps the archives up to date and in order
- Handles group and banquet bookings of the hotel generated by the travel agents and end clients in Turkey and abroad.
- Makes local sales calls to agencies within Istanbul to present the hotel and establish a good relationship
- Records all sales activities in Opera
- Has an excellent knowledge of segments’ rates and all the facilities of the Hotel
- Works very closely with Convention & Events Sales team and gets handover of group files after contract is signed and turned to DEF status in order to issue and group instruction sheet and banquet event order
- Handles all related tasks of the file which was handed over by Convention & Events Sales team from handover date till group check out
- Assists the operational departments with a smooth flow of information received from client and makes sure the operation is a success
- Issues necessary amendment files promptly in order to notify operations departments when there is a change in the BEO
- Participates final billing process with accounting and front desk and makes sure that guest is charged correctly according to contract, BEOs and amendments
- Conducts post-event interview with the guest and gets feedback about their event at the hotel
- Updates sign boards of function rooms regularly according to hotel standards and daily function sheet
- Conducts familiarization trips, house tours to potential clients
- Implements all sales action plans.
- Established and maintains good relations with the contact people in all accounts.
- Implements all policies, procedures of the hotel.
- Participates in to the functions to entertain decision makers and bookers.
- Promotes all special programs of the hotel.
- Participates monthly Sales & Marketing meetings and daily brief.
- Performs related duties and special projects as assigned.
- Makes sure that a proper correspondence is answered within 24 hours, checks regularly to have an up to date and orderly filing.
Your experience and skills include:
- Service focused personality is essential
- Previous 2 years sales experience in an international 5-star hotel
- Prior experience working with Opera or a related system
- Bachelor's degree in reputable universities
- Fluency in English & Turkish; additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
