Reservation Sales & Service Agent İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Reservation Sales & Service Agent
You are the beginning of an exceptional guest experience. As a Reservation Sales & Service Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
· Employee benefit card offering discounted rates in Accor worldwide
· Learning programs through our Academies
· Opportunity to develop your talent and grow within your property and across the world!
· Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
· Consistently offer exceptional, friendly and engaging service
· Ensure the best selection for the guest and ensure revenue is maximized through up-selling
· Recommend property facilities and assist guests with information and special requests
· Book room reservation requests, enter rooming lists, and update accurate information in the system
Your experience and skills include:
· Guest focused personality is essential; experience is an asset
· Prior experience working with Opera or a related system
· Strong interpersonal and problem solving abilities
· Fluency in English & Turkish; additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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