Sales Support Specialist İş İlanları

QUALIFICATIONS AND JOB DESCRIPTION

Scope and Purpose

In this role, the job holder will help carry out, develop, improve and manage Airties’ forecasting, sales, and customer order activities. The successful candidate will be responsible for the update, management & coordination of all customer orders on the Airties HubSpot platform. This role manages all ongoing adjustments to HubSpot deals tracking customer orders, following contract signatures to facilitate demand planning by the Airties operations team.

The Key Responsibilities of the position are:

This is a key role in Airties’ organization bringing together information from many sources and facilitating the reporting of accurate financial, sales, and forecast numbers. The successful candidate will:

Update HubSpot, specifically

Management of ASP/ Quantities and validation of forecast with sales owners
Verification of delivery capability and updates with Operational departments
Interaction and update of margin & foreign exchange data in conjunction with finance and procurement teams
Facilitate and supervise the creation of pertinent management reports & dashboards
Management of opportunity pipeline
Meeting notes uploads
Management of customer records and chasing individuals to keep records
Proposal uploads
Project plan upload
Sales order upload
Important email upload
Validation of sales data & responsibility to keep deals up to date in the system
Assist and manage sample process in order to help the sales team
Promote the usage of the Hubspot system and be the go-to “expert”
Provide training on Hubspot to new & existing system user

Create an accurate memory for all relevant people in the Airties’ organization to access on demand
Work collaboratively with the sales team and the other business units to improve and deliver accurate, robust, and timely forecasts
Engage with customers to maintain accurate customer forecast models & tools, analyzing trends in coordination with internal stakeholders
Build relationships with and work closely with various internal teams & stakeholders e.g., operations, finance department. Be an internal “voice” of the Business Unit teams
To support the inventory, follow up & planning of the region and support the development of inventory and turns targets by creating new ideas to improve the existing supply chain
Support all planning activities in coordination with the operation team and sales team
Assist operations department to ensure flawless order processing, shipping, and timely delivery to the customer
Provide information to operations and finance team, acting as a liaison between operation, finance, and sales management team
Understand and contribute to improvements to HubSpot to improve overall system useability and reporting
Develop and devise efficient processes to keep the company “memory” intact
The ideal candidate will be from a sales operations background with a keen desire to learn international sales & business development as a key part of the role. Therefore, the successful individual will “learn” the business by:

Supporting business development & sales activities in the relevant sales region e.g., customer meetings/trade shows / PO collection and forecast understanding
Support preparation of relevant sales region weekly customer reports

Knowledge, Skills, and Experience

Bachelor’s Degree in a related field
Minimum 2 years of sales support or sales operations experience
HubSpot knowledge is a must or strong ERP & CRM software experience
Fluency in English
Excellent presentation skills
Positive and professional attitude with a hands-on mentality
Confident and driven
Take the “Initiative” and result-oriented personality
Capability to exhibit thought leadership
Able to negotiate successfully
Attention to detail, proactive
Analytical thinking
Set and manage priorities

Outstanding skills in:

Written and verbal communication
Time management
Planning and organizing
Interpersonal relationship building

Airties has a zero tolerance to discrimination policy. In this regard, during the course of the evaluation of your job application and during all your employment relation, if any, all discriminatory factors such as race, sex, sexual orientation, social gender definitions/roles, colour, national or social background, ethnicity, religion, age, disablement, political opinion or any status that is protected under law shall be totally disregarded.

*By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to outside of Turkey; in particular to its subsidiaries.

*By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to its headquarters established in Turkey.

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