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GENEL NİTELİKLER
An International Group
Stäubli is a mechatronics solution provider with three dedicated divisions: Textile machinery, Connectors and Robotics. With a workforce of over 3000, the company generates a yearly turnover surpassing 1 billlion Swiss francs. Originally founded in 1892 as a small workshop in Horgen / Zurich, Stäubli today is an international Group with its head office in Pfäffikon, Switzerland.
Within our increasing business scope in Turkey, we are seeking for qualified young engineers for “Service Engineer/Technician” position at ourRobotics Divisionlocated at headquarters in İstanbul. The ideal candidate should have the following qualifications:
- University/Technical High School degree in Electronics/Electrical, Mechanical, Control or Mechatronics or equivalent
- 2-3 years experience preferably in field service, or equivalent co-education is an asset. Robotics experience is a definite plus!
- Well organized with good written and verbal communications skills.
- Experience with automation and robotics tools (PLC,I/O, offline programming, simulation software,industrial comm.protocols,motion control systems)
- Must possess excellent customer relation's skills.
- Result oriented and long term determination
- Team player, high motivation
- Self discipline, close follow up
- Very good command of English and second language(German,French etc.) would be a plus.
- Must have a valid driver’s license.
- Aged below 30 and based in İstanbul.
- Military service must be completed for male candidates.
JOB DESCRIPTION
- Perform preventive maintenance on customer site
- On-site interventions for urgent customer requests (Diagnosis, trouble-shooting&repair procedures)
- Completing required service reports
- Build and maintain strong relations with the customers and the integrators
- Evaluate customer needs and provide in-depth phone support through hotline
- Improving customer knowledge for best product performance
- Preparation of demo cells for feasibility, workshops and trade shows
- Conducting customer trainings
- Increase and enhancement of brand awareness via best level of customer service
- Improvement of in-depth knowledge day to day within the local and global support team