Software Support Specialist İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

At Otis, we are dedicated to connecting you to the people and places that matter. For over 160 years, we’ve continually reinvented the way our passengers move through the urban world with industry-leading elevators, escalators and moving walkways.

Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team of 60,000 employees that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures.

We are searching for a Software Support Specialist based in İstanbul with below qualifications;

· Bachelor's Degree from a reputable university(Preferably in Information Technologies, Software, Computer Programming),

· Preferably, manage JD Edward software projects,

· Enthusiastic about learning new technologies,

· Strong customer-oriented perspective,

· Excellent communication, planning, and organization skills,

· Good command of English.

JOB DESCRIPTION;

  • Ensures the management, improvement and compliance of softwares used in the company with the existing processes,
  • Identifies the problems and needs related to the software used and implements the necessary improvements,
  • Tracking the resolution of the problem and notifying the customer after it is resolved,
  • Provides the creation of software documents and providing user trainings for the efficient use of the software,
  • Carrying out the development and running of softwares,
  • Documenting the user and system needs determined about softwares and following the development processes of the designs needed.