QUALIFICATIONS AND JOB DESCRIPTION
Six Senses Vision & Values
- Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host s duty
- Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation
Specific
- Manage hotel ongoing compliance to the Six Senses Sustainability Guidelines for Operations and execution of the specific Sustainability Action Plan
- Training - With HR, develop new host training material (approved by Home Office Sustainability) quarterly (at a minimum), support HR delivery of training material to 100% of Resort hosts
- Manage Sustainability funds on a monthly basis and ensure that the funds are collected and distributed in an effective and transparent manner, documenting the projects/initiatives the funds support.
- Community Relations – Develop and maintain relationships with key community organizations and representatives (i.e., schools, community groups, local governments, tourism associations).
- Guest Feedback – Ensure that all guest feedback relevant to sustainability on the property is documented and actioned upon in a timely manner.
- Lead the Resort Sustainability Team, with support from the management team.
- Drive innovation for resource efficiency, encourage fun and quirky repurposing of ‘waste’, and act as a focal point for ideas and initiatives from all Resort hosts.
- Communicate relevant sustainability projects/initiatives and expectations on resort’s management action and/or support from Home Office Sustainability to resort teams.
- Communicate the Best Practices from other properties shared throughout Six Senses Global Sustainability Team, and support their adaptation and implementation at the Resort.
- Develop and lead Sustainable host events on a monthly basis which are fun, engaging and supportive of a culture of sustainability among the team.
- Manage existing relationships with sustainability-related partners the property currently has and identify opportunities for enhancing existing or adding new partnerships, as applicable.
- Develop (with Experiences Team) and lead Sustainability-related experiences for guests which highlight the properties sustainability efforts, the local community/culture, the unique environment, the properties Sustainability Fund projects, etc.
- Share highlights of Sustainability Fund projects to local PR Manager.
- Support local PR Manager to proactively contribute to social media outlets with sustainability related content (i.e. Facebook, Twitter and Instagram).
- Provide guidance to local PR team on their accurate and eloquent description of Sustainability aspects of the resort, Sustainability Fund projects, and strategic partnerships.
- Report global achievements of sustainability fund internally to Home Office Sustainability, and share select highlights with PR for external communication.
Qualification
- Bachelor’s degree in a complimentary field, such as; o marine biology, ecology, outdoor education, public health, ethnobotany, permaculture, or other environmental/social specialty which could support activities outside of core competencies.
- 2+ years’ experience working in sustainability related role (internships are acceptable).
- Excellent command on both verbal and written in English.
- Resort, hospitality, and/or facility management experience preferred.
- Proficient in MS Office applications
- Problem solving and analysis skills.
- Ability to quantify and analyze basic sustainability indicators (energy, carbon, water and waste).
- Ability to manage, train and motivate a variety of people.
- Exceptional customer relationship skills.
- Creative and innovative, capable of delivering products and services that will differentiate in the region’s luxury hotel market.
- Demonstrated understanding of Sustainability.
- Comfortable engaging with a wide range of cultures in diverse locations and settings.
- Consistently exhibits company values in all interactions with hosts, company leadership, guests and the wider world.
- Strong team work and positive attitude with good interpersonal skills.